Levelup Casino Cookie Policy 2026

Cookies are tiny files that a website places on your phone, tablet or computer when you browse. They let a site recognise your device on later visits, so you don't have to start from scratch each time. Some are essential to how a casino operates, while others simply make the experience more convenient. Similar technologies, such as local storage and pixels, work in much the same way, and when we say cookies in this policy, we mean all of them. None of these files can run programs or install anything on your device.

Necessary cookies keep Levelup Casino working: they handle login sessions, two-factor authentication, fraud prevention and the security checks that protect your account. Functional cookies remember choices such as your language (English, German or French), your AUD currency setting and recently played games. Analytics cookies show us how players move around the site, which pages load slowly and where something confuses people, so we can improve it. Marketing cookies help us show relevant promotions and measure whether our campaigns are useful. Only the necessary group is always active.

Some cookies come from trusted partners rather than from us directly. These can include analytics providers that compile anonymous usage statistics, live chat tools that keep your support conversation connected, and advertising partners that help us measure campaign performance. We also deliver games and live dealer streams from our studio partners, whose technology may set its own technical cookies so that tables and pokies load properly. These companies run their own privacy practices, so we encourage you to read their notices as well. We only work with partners that meet our security expectations.

Cookies fall into two groups by lifespan. Session cookies disappear as soon as you close your browser or log out, and they cover things like keeping you signed in while you play. Persistent cookies stay on your device for a set period, from a few days up to roughly a year, so that your preferences and settings are remembered when you return. Analytics and marketing cookies generally have shorter or medium lifespans, and we review them regularly so that nothing lingers longer than it needs to.

You can decide which optional cookies you accept through the cookie banner when you first visit, and you can change your mind at any time through the cookie settings in the site footer. Most browsers also let you block or delete cookies in their privacy menus. Please note that blocking necessary cookies may stop you from logging in, depositing or using parts of your account. Managing cookies is just one part of looking after your privacy; if gambling ever stops feeling like fun, our responsible gambling tools, including limits and self-exclusion, are available in your account.

We may update this cookie policy from time to time, for example when we add new features, adopt new tools or respond to changes in the rules that apply to us. When we make a meaningful change, we will post the revised version on this page and update the date shown, and where appropriate we will let you know through the site. We suggest checking back now and then. If you have questions about how we use cookies, our support team is available 24/7 through live chat and email.