Levelup Casino FAQ for Australian Players 2026

Click Sign Up, then enter your email, a password, AUD as your currency and Australia as your country. Next, add your full name, date of birth, phone number and address. We'll email you a confirmation link. Once you've confirmed it, log in and you're ready to make your first deposit.

You can register and deposit first, but we require identity verification before any withdrawal. You'll upload an ID document and proof of address. Doing this early means your first cashout won't be held up, so we'd suggest sending your documents soon after signing up.

The site is available in English, German and French. For balances, you can choose AUD, EUR, USD, CAD, NZD, or the cryptocurrencies BTC, ETH and LTC. Australian players will usually want AUD, which you select during registration and keep for your account.

We operate under a Curacao eGaming licence and we're an offshore operator that welcomes Australian players. We'd encourage you to understand what that means for you, read our terms carefully, and make sure online gambling is right for your circumstances before you join.

Your first deposit can earn a 100% match up to 300 AUD plus 100 free spins. The wider package covers four deposits in total, with each stage carrying its own match percentage, cap and spins. Always read the full terms before claiming, because wagering and expiry rules apply.

Enter LVL1 when you make your first qualifying deposit. The following three deposits use LVL2, LVL3 and LVL4 in order. Each deposit needs to be at least A$20 to qualify, and the code should be entered at the time of depositing rather than afterwards.

Bonus funds carry wagering of 35x to 40x the bonus amount before they can be withdrawn. Pokies count 100% towards that total, while table games contribute less. We recommend checking the terms on the specific offer you claim so you know exactly what applies.

Bonuses expire 14 days after the deposit that triggered them. Any wagering you haven't completed by then is lost along with the bonus. If you're not sure you can play through it in that window, it may be wiser to skip the offer.

You may notice that the home page and promotions page show different tiers and ceilings for deposit offers. Because of that, we advise reading the terms displayed at the point you claim, and contacting our support team if you want confirmation of what applies to your deposit.

For most methods the minimum is A$20. Neosurf lowers that to A$10, while crypto deposits start at A$30. No maximum deposit is published. Remember that welcome bonus deposits need to be at least A$20, so a Neosurf top-up of A$10 wouldn't qualify.

We accept Visa, Mastercard, PayID, POLi, BPAY, Neosurf, Bitcoin, Ethereum, Litecoin and bank transfer. Availability can vary, so check the cashier after logging in. Using the same method for withdrawals as for deposits generally keeps things simpler.

Once you're verified, crypto usually lands within about an hour and PayID within 24 hours. Bank transfers take one to three business days, and cards two to five. These are typical timings rather than guarantees, and unverified accounts won't be paid until checks are complete.

The minimum withdrawal is A$50, or A$100 if you're cashing out in crypto. Daily maximums run around A$4,000 to A$5,000 for PayID, cards and bank transfer, and up to A$10,000 per day for crypto. Larger balances can be taken across several days.

The most common reason is incomplete verification, so check that your ID and proof of address have been uploaded and approved. Banking method also affects timing, with cards and bank transfers slower than PayID or crypto. If it's still pending, our live chat can look into it.

Our library covers around 5,000 titles across pokies, live casino, table games, jackpots, crash games, game shows and instant games. Studios include Pragmatic Play, NetEnt, Microgaming, Play'n GO, Yggdrasil, Quickspin, Betsoft, Habanero, Big Time Gaming and Evolution Gaming.

Yes. Live tables and game shows are streamed with real dealers, with Evolution Gaming and Pragmatic Play Live among the providers. Keep in mind that live games don't earn comp points, and table games may count less towards bonus wagering.

We offer native apps for both iOS and Android, so you can play without relying on a browser. Your account, balance and bonuses are the same across devices, which means you can switch between phone and desktop whenever it suits you.

You join by collecting 5,000 comp points or making a one-off deposit of $1,000 or more. Platinum and Diamond levels bring weekly cashback, extra cashback up to three times a day, better comp-point exchange rates and, at higher tiers, a personal account manager.

We use 256-bit SSL encryption, follow PCI-DSS standards, and rely on a certified random number generator with independent audits. You can also switch on two-factor authentication for an extra layer of protection. Choosing a strong, unique password helps too.

Outcomes are driven by a certified RNG that is independently audited, and the games themselves come from established studios. Even so, no casino game can guarantee a win, and results are always down to chance. Please play only with money you can afford to lose.

We provide responsible gambling tools to help you manage your play, and you can ask our support team to set limits or arrange a break. Gambling is for entertainment only. If you're worried about your play, please consider contacting a free, confidential support service in Australia.

Our team is available around the clock through live chat and email. Chat is quickest for urgent questions like pending withdrawals or bonus queries. For anything involving documents, email works well because you can attach files and keep a record of the conversation.